What are these Qxxxxx articles people keep mentioning?
Microsoft publishes a huge amount of technical data on the web.
Sometimes you'll see suggestions like "Read Q115920 for more information about that."
You can search for these articles at The Microsoft Support Knowledge Base site. Type the Q-number into the box marked "Search for:", click Article ID, then click Go.
You may find it quicker to copy and paste this into your browser's Address box:
http://support.microsoft.com/?kbid=xxxxxxx
where xxxxxx is the number of the article you're looking for. Leave off the "Q"
Microsoft recently changed the way they number technical articles and as a result, you may find that some of the links here and on other sites no longer work as a result. You can read more about this and how to work around the problem here