PowerPoint XP crashes when running PPT2HTML

Note: Current versions of PPT2HTML include a workaround that prevents the PowerPoint bug described below from ocurring. If you're having problems that match the symptoms below, please go to our download page to download and install the latest version of PPT2HTML.

There's a very obscure bug in PowerPoint XP that causes it to crash when several things all happen within the same PowerPoint session:

  1. A new toolbar has been created in the current PowerPoint session
  2. PowerPoint is in certain views or the view is changed by an add-in
  3. An add-in attempts to change the starting page number for the presentation

PPT2HTML must set the starting page number whenever it creates images of your slides, or else page numbers in footers will be incorrect.

It also changes to Slide or Normal view.

That's two out of three conditions met. Now, if you have certain other add-ins that re-create their toolbar(s) each time PowerPoint starts up, the third condition is met and PowerPoint XP may crash when you use any template that calls for a slide image. Adobe Acrobat's PDFMaker is one common add-in that creates toolbars each time PPT starts.

Please note that this is a PowerPoint bug, not a problem with Acrobat, PPTools, or any other add-ins. It doesn't occur in earlier versions of PowerPoint. It's not corrected in Service Pack 1 (SP1) for Office XP.

Workaround: disable any add-ins that create their own toolbars at startup.

PPTools create toolbars at startup only the first time they're started, or any time they're deleted-then re-added, so it's a good idea to re-start PowerPoint after adding or re-adding any PPTools.

Acrobat PDFMaker: Make sure PowerPoint's not running, then locate the file PDFMaker.ppa. If you have Acrobat 5, look in \Acrobat 5.0\PDFMaker on your Windows drive or simply do an Explorer search for all PDFMaker.PPA files. Rename any you find to PDFMaker.PPB. Restart PowerPoint and try PPT2HTML again.

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