What is a FAQ? What's it good for?

FAQ is internet shorthand for "Frequently Asked Questions" or more specifically, a list of frequently asked questions and their answers.

A well-organized FAQ on your web site can be an invaluable resource ...

For people who are seeking information

• They can quickly find the information they need
• They can read it on the spot or print it out/save it to disk for later reference

For the business or organization that has information to share

• Answers to common questions are available 24 hours a day, seven days a week, to anyone, anywhere in the world who needs them, and at virtually no staffing cost.
• A FAQ page on the web never gets tired or bored of answering the same questions over and over; meanwhile, valuable staff time can be invested in answering the more interesting and challenging questions that need a live person's touch.
• There's no need to train staff to answer the basic questions. Write the questions and answers once, maintain them as needed, and let the FAQ do the rest

In short, a FAQ is an excellent way to make your information easy to access.
Friday makes it easy to create and maintain FAQs.

Naturally, all content & site maintenance by

Friday The Automatic FAQ Maker